Quality Management System Certificate

ISO 9001 specifies the requirements for establishing a quality management system (QMS) to achieve quality policies and objectives. The international standard defines how you must operate to meet customer and stakeholder requirements.

It can also help you to enhance customer satisfaction through effectively implementing a QMS, including processes for system improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements.

ISO 9001 has seven management principles:

• Customer focus
• Leadership
• Engagement of people
• Process approach
• Improvement
• Relationship management
• Evidence-based decision-making

Certification follows successful completion of an audit and enables you to:

• Operate more efficiently and save money
• Meet statutory and regulatory requirements
• Reach new markets
• Identify and address risks
• Increase customer satisfaction and loyalty